Our return policy lasts 30 days. If more than 30 days have passed since your purchase, we can’t offer a refund or exchange.
To qualify for a return, your item must be unused, in the same condition you received it, and in the original packaging.
Non-returnable items
- Sale items
To complete your return, we need a receipt or proof of purchase.
Partial refunds (if applicable)
Partial refunds may be granted if:
- The item is not in its original condition
- Parts are damaged or missing for reasons not caused by us
Refunds (if applicable)
Once we receive and inspect your return, we’ll email you to confirm we’ve received it and let you know if your refund is approved.
If approved, your refund will be processed and applied automatically to your original payment method within a few business days.
Late or missing refunds (if applicable)
If you haven’t received your refund:
- Check your bank account again.
- Contact your credit card company – it may take time before your refund is officially posted.
- Contact your bank – there’s often a short processing period before refunds appear.
If you’ve done all this and still haven’t received your refund, please contact us at info@fynnaco.com.